Reference

Privacy Policy for prabhatmatka accounts

prabhatmatka keeps account data, cookie choices and wallet records for Lightning Roulette, Hot 777, Spribe Aviator and UPI payments under one clear Privacy Policy, with access available where…

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prabhatmatka Privacy Policy for prabhatmatka accounts
CONTACT PATHS

Privacy contact paths for your account

Privacy requests are handled through channels tied to your account, not through public comments or social posts.

Privacy email Write to us with your registered mobile number or email, the account detail you want checked, and a short reason. We confirm receipt, verify ownership, then share the next privacy step.
Signed-in chat Use account chat for cookie questions, login data concerns or a correction request while you are signed in. The chat team can raise a privacy ticket without asking for your password.
Formal letter For formal privacy letters, include your full name, account email, last four digits of the linked mobile number, and the request type. We use these details only to locate your record.
ACCOUNT CARE

Account data, cookies and changes

We write this policy around everyday account moments: joining, signing in, making a wallet transaction, changing a mobile number and asking for help. Each step creates data that must be handled carefully.

Collection boundaries

Collection starts with account creation, device checks, payment references and game-session logs needed for security and service records. We avoid asking for extra documents unless verification or a lawful request makes them necessary.

Payment records

UPI, Paytm, PhonePe and Google Pay entries are logged with transaction status, time and reference codes. We use them to reconcile your wallet, resolve disputes and detect unauthorised access.

Cookie controls

Cookies help keep you signed in, remember language choices and flag unusual device changes. You can clear or block cookies in your browser, though some account pages may ask you to sign in again.

Security checks

Passwords are never requested in chat or email. We use access controls, session checks and verification prompts so that privacy requests and account edits come from you, not from an unknown device.

Retention schedule

Records are kept only for account operation, legal duties, security checks and dispute handling. When those reasons no longer apply, we delete, mask or aggregate data so it no longer points back to you.

Change requests

If your name, mobile number or payment detail changes, ask us to correct the record after sign-in. We may request proof so the change does not affect another account by mistake.

Privacy Policy questions before joining

Before you create an account, it helps to know what the Privacy Policy covers and how to reach us later. These answers focus on data collection, UPI and wallet records, cookies, retention, sharing and correction requests. If a privacy point still feels unclear, contact us before you add personal details or payment references. We prefer one clear question with the relevant account email so we can route it correctly.

We collect your name, contact details, sign-in data, device signals, cookie choices and payment references. We also keep account activity needed to protect access, answer your requests and maintain accurate wallet records.

UPI, Paytm, PhonePe and Google Pay references help us match transactions to your wallet, investigate failed entries and meet lawful record duties. Card or bank credentials are not requested through chat.

Yes. Contact support after signing in and tell us what needs changing. We verify ownership first, because a privacy correction can affect login access, payment matching and past account records.

We keep data while your account is active and for the period needed for legal, tax, security or dispute reasons. After that, we delete, mask or anonymise records under our schedule.

We share limited data with partners who handle hosting, payment processing, identity checks, analytics or support tools for us. They must use it only for the assigned task, not for their own unrelated purpose.

You can change browser settings to clear or block cookies. If you block essential cookies, sign-in, wallet pages or privacy request forms may ask for extra verification each time.

Access and eligibility depend on local law and are available where local law permits. We may use location signals and account checks to apply that position, and the related data handling follows this policy.

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